Legal terms, in one place.

The agreement

1.1 Who we are

Ardia Pro is a software platform for commercial trucking, operated in the United States by Nomisma LLC, a Wyoming limited liability company. In this document, "Ardia Pro," "we," "us," and "our" mean Nomisma LLC, operating the Ardia Pro Platform.

1.2 Who can use the Platform

To use the Platform you must:

• —be at least 18 years old and able to form a binding contract;
• —give true, accurate, complete information, and keep it current; and
• —use the Platform only for lawful commercial vehicle, fleet, and repair purposes.

If you use the Platform for a company — a fleet, a repair shop, a broker, or any other business — you confirm you are authorized to accept this document for that company, and "you" includes that company.

The Platform is operated from the United States. We make no promise that it is appropriate, lawful, or available in any other country. If you use it from outside the United States, you do so on your own initiative and are responsible for local law.

1.3 Your account

You are responsible for keeping your login details and one-time passcodes secret, and for everything done under your account. Tell us at info@ardiapro.com right away if you think your account has been used without your permission.

We may refuse, suspend, or close any account, and reclaim any username, at our reasonable discretion — for example where an account breaks this document, sits inactive, or creates risk for other users or for us.

1.4 The roles

Different parts of this document apply depending on your role:

• —Drivers — truck drivers and owner-operators who request roadside and mobile-mechanic services and manage their vehicles and trips.
• —Technicians — independent mobile mechanics who offer and perform services. Also bound by Part 5.
• —Fleets and repair shops — businesses that manage drivers, technicians, vehicles, jobs, and dispatch through a dashboard.
• —Brokers and carriers — businesses that use shipment and tracking features.

Where this document says "you," it means whichever role applies to you.

What Ardia Pro is, and is not

This Part is the heart of the agreement. Read it before you rely on anything else.

2.1 What we provide

Ardia Pro is a technology platform. We provide software that helps drivers and fleets find and connect with independent technicians and repair shops, and helps those parties communicate, share location, track a job, and keep a record of it.

That is the whole of what we provide. Software, and a place to meet.

2.2 What we are not

We are not:

• —a repair shop, a mechanic, a towing company, a motor carrier, or a roadside-assistance provider;
• —an employer, principal, agent, partner, or joint venturer of any technician, shop, driver, fleet, or broker;
• —a party to any service agreement between a driver or fleet and a technician or shop;
• —a payment processor, escrow agent, or guarantor for the work performed;
• —an insurer, a warranty provider, or a surety;
• —a staffing agency, a dispatcher of record, or a broker of transportation services; or
• —an FMCSA-registered Electronic Logging Device provider.

2.3 What we do not do

We do not:

• —perform the work, or send anyone to perform the work;
• —set, negotiate, or control the price of any service;
• —promise that any request will be seen, accepted, quoted, or filled;
• —direct, supervise, schedule, train, or control how any technician or shop does a job;
• —inspect any vehicle, part, tool, repair, or worksite;
• —verify that any user's licence, insurance, registration, or authority is current at the moment you deal with them; or
• —guarantee the quality, safety, timing, legality, price, or outcome of any service.

Independent technicians and shops decide for themselves whether to accept work, set their own prices and schedules, and use their own tools, parts, and methods. Any agreement for a service — and any dispute about that service — is directly between the driver or fleet and the technician or shop. We are not part of it.

2.4 Your judgment, your risk

You use the Platform to connect with other people at your own risk. You are responsible for deciding whether another user, a technician, a shop, a price, a vehicle, or a job is right and safe for you. We do not control, and are not responsible for, the conduct of any user — online or offline, before, during, or after a job.

2.5 Release between users

To the fullest extent allowed by law, you release Ardia Pro and its officers, directors, employees, and agents from any claim, demand, loss, or damage of every kind — known or unknown, suspected or unsuspected — arising out of or connected with any dispute between you and another user, or with any service requested, offered, performed, or not performed through the Platform.

If you are a California resident, you expressly waive California Civil Code § 1542, which reads: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." You waive any similar law of any other state or country.

2.6 Intermediary status

Ardia Pro is an intermediary that stores and transmits content supplied by its users. We do not initiate that content, select its receiver, or modify it. We claim every protection available to intermediaries and interactive computer services, including Section 230 of the US Communications Decency Act (47 U.S.C. § 230), the safe harbour of Section 512 of the US Digital Millennium Copyright Act, and, where the Platform is used from India, Section 79 of the Information Technology Act, 2000 together with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

Nothing we do to moderate, verify, rank, badge, remove, or organise user content makes us the author, publisher, or endorser of it.

Using the Platform

3.1 Verification is limited, and is not a guarantee

We may collect documents — driver's licence, insurance, identification, certifications — and may arrange a third-party background check on technicians (see Section 9.4). We may check motor-carrier information through public sources such as the FMCSA.

A "verified" badge or an approved status means only this: at one point in time, we received certain documents or a report and applied our checks to them. It is not a statement about anyone's skill, honesty, safety, sobriety, current licence or insurance, criminal history, or fitness to do the work. It can be out of date the day after it is issued. Always use your own judgment.

3.2 Matching, dispatch, and communications

The Platform matches requests with nearby technicians or shops, supports bidding and quoting, shares live location during a job, provides in-app chat, and sends job notices. You agree that:

• —matching and dispatch are automated and may use AI (see 3.5). We do not promise that any request will be matched or filled, or matched within any time;
• —quotes, prices, ETAs, distances, and ratings shown in the app come from other users or from estimates. They may be wrong, stale, or changed; and
• —one-time passcodes used to confirm arrival and completion are a convenience feature. They are not proof that work was done, or done well.

3.3 Location, trips, and the ELD notice

The Platform includes live location, trip tracking, public "share my journey" links, and, for fleets, telematics integrations. If you turn these on:

• —you consent to your location being collected and shared as described in Part 6, including with matched parties during an active job and with anyone holding a public share link you create; and
• —if you enable location for a driver, worker, or vehicle you manage, you confirm you have the right and the consent needed to do so. Getting that consent is your responsibility, not ours.

ELD / Hours of Service. Ardia Pro is not an FMCSA-registered Electronic Logging Device and is not a substitute for one. Location tracking, trip history, and idle/break indicators are operational-visibility tools only. They are not Hours-of-Service records and must not be relied on for HOS compliance. Drivers and motor carriers remain solely responsible for their own registered ELD and for 49 CFR Part 395 and all other transportation law.

3.4 Payments happen between users, not through us

Ardia Pro is not a payment processor for the work performed. Apart from the subscription and platform fees we charge you directly (3.6), money for a service changes hands off-platform — cash, card, or a payment app — directly between the driver or fleet and the technician or shop. The per-job platform fee is $0.

Because of that:

• —we do not collect, hold, transfer, refund, or guarantee any payment for a service;
• —prices, invoices, receipts, tips, and quotes shown in the app are a record and a convenience only. The binding payment terms are whatever the parties agree between themselves; and
• —any payment dispute is between those parties. Our in-app dispute feature records a dispute. It does not decide one. We are not an arbiter, escrow agent, or guarantor, and we will not reimburse either side.

If we later turn on integrated payments, additional terms will be presented to you at that time.

3.5 AI features

The Platform includes an AI diagnostic and chat assistant, uses automated systems (which may include AI) to help match requests with technicians, and — where that feature is enabled — may use AI to analyse photos you submit to help describe an issue. You agree that:

• —AI output can be incomplete or wrong. It is provided "as is," for general informational and operational support only;
• —AI features are not professional, mechanical, safety, legal, or medical advice, and are not a substitute for a qualified technician's inspection and judgment. Do not rely on AI output to make a safety decision about a vehicle; and
• —we may use content you submit to operate and improve these features, as described in Part 6.

3.6 Subscriptions, fees, and auto-renewal

Some parts of the Platform are paid. Plans, prices, and inclusions are shown in the app or on our website when you subscribe, and may change.

• —Authorization. You authorize us, or the app store or payment provider that processes the charge, to charge your payment method the fees for your plan plus any taxes.
• —Auto-renewal. Unless the plan says otherwise, subscriptions renew automatically at the end of each term at the then-current price, until you cancel. We will make renewal terms and price clear before you buy, as the law requires.
• —Cancelling. Cancel in your account settings — or, for Apple App Store and Google Play purchases, in that store's subscription settings — before the next renewal date. Cancelling stops future renewals. It does not by itself refund the current term.
• —Refunds. Except where the law requires otherwise, fees are non-refundable and we give no credit for partial periods.
• —Price changes. We may change prices with advance notice. You may cancel if you do not accept a change.
• —App-store purchases. That store's terms also apply, and billing, renewals, and refunds may be handled by the store rather than by us.

3.7 Your content and the licence you give us

"Your Content" means anything you submit — photos, messages, documents, vehicle and job details, ratings, reviews.

You keep ownership. You grant us a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, copy, display, and use Your Content to operate, provide, secure, and improve the Platform, to enforce this document, and as described in Part 6. That licence continues for content that forms part of a completed job record, or that others have relied on (such as a review), after you close your account, to the extent needed for our legitimate business and legal purposes.

You confirm you own or have the rights to Your Content and that it breaks neither the law nor this document.

3.8 Ratings and reviews

Your reviews must be honest and based on your own experience. We may display, decline to display, or remove any review. We do not adopt or endorse any user's review as our own statement, and we are not liable for what one user says about another.

3.9 Our intellectual property

The Platform and everything in it that we provide — software, text, designs, logos, and the "Ardia Pro" name and marks — belongs to us or our licensors. We grant you a limited, personal, non-transferable, revocable licence to use the Platform for its intended purpose while you follow this document. You may not copy, modify, reverse-engineer, resell, or create derivative works from the Platform, except where the law permits despite this restriction.

3.10 Third-party services

The Platform relies on and links to third-party services — maps, telematics providers, cloud hosting, background-check providers, and later payment providers. We do not control them and are not responsible for them. Your use of a third-party service is governed by that provider's own terms and privacy policy.

Acceptable use

You must not, and must not allow anyone else to:

• —break any law, regulation, or third-party right while using the Platform;
• —impersonate anyone, or misstate your identity, role, licence, insurance, authority, or qualifications;
• —create an account for someone else without their permission, or after we have suspended or closed your account;
• —harass, threaten, defame, stalk, or discriminate against any person;
• —get around, disable, or interfere with our verification, OTP, safety, rate-limiting, or security features;
• —scrape, crawl, spider, mine, harvest, or bulk-download the Platform or its data, or use it to build a competing product or a dataset;
• —reverse-engineer, decompile, or attempt to derive source code, keys, or model weights;
• —upload malware, or probe, scan, or test the vulnerability of the Platform without our written permission;
• —use the Platform to arrange work that is illegal, unsafe, or outside your licence;
• —submit false jobs, false quotes, false ratings, or false disputes, or manipulate ratings;
• —use another user's location or contact details for anything other than the job at hand, or to market to them without their consent;
• —resell, sublicense, or provide the Platform to a third party as a service; or
• —interfere with how the Platform works for anyone else.

We may investigate any suspected breach, and may remove content, suspend or close accounts, and report conduct to law enforcement. We are not obliged to monitor, and any monitoring we do choose to do creates no duty to you.

Technicians, shops, and independent status

This Part applies in addition to the rest of this document if you offer or perform services through the Platform.

5.1 You are an independent business

You are an independent contractor and an independent business. You are not an employee, worker, agent, partner, or joint venturer of Ardia Pro. Nothing in this document, and nothing in how the Platform works, creates an employment relationship.

Specifically:

• —you decide whether to accept any job, and you may decline any job for any lawful reason;
• —you decide when you work, and you are free to be unavailable;
• —you set your own prices and negotiate them directly with the customer;
• —you supply your own tools, parts, equipment, and vehicle;
• —you decide how the work is done. We give no instruction on method, sequence, or technique, and we do not inspect or approve your work;
• —you may work for anyone else, including our competitors, at any time; and
• —you may engage your own helpers or subcontractors, subject to law and to your own agreements with them.

We do not provide you with wages, salary, overtime, benefits, insurance, workers' compensation, paid leave, unemployment insurance, or tax withholding.

5.2 Your own obligations

You are solely responsible for:

• —holding and keeping current every licence, certification, registration, permit, and authority the law requires for your work, in every place you work;
• —carrying the insurance the law and prudence require — including general liability and commercial auto — and, where you have workers, workers' compensation;
• —your own taxes, filings, and records, including self-employment and sales tax;
• —the safety of your work, your worksite, your helpers, and the public; and
• —the quality of your work and any warranty you choose to offer. Any warranty on a repair is yours, not ours.

5.3 What we do not do for you

We do not guarantee any volume of work, any earnings, any minimum rate, or that any job will be offered to you. Ratings, badges, and ranking are our editorial tools; you have no right to any particular ranking or badge.

5.4 Your indemnity to us

To the fullest extent allowed by law, you will defend, indemnify, and hold Ardia Pro harmless from every claim, loss, liability, penalty, and expense (including reasonable legal fees) arising from: the services you perform or fail to perform; injury or damage you cause; your breach of this document or of law; any claim that you were our employee or worker; any tax, wage, or benefit claim brought by you or by an authority on your behalf; and any claim by your helper, subcontractor, or employee.

5.5 Classification disputes

If any authority or court finds you to be an employee or worker of Ardia Pro despite this Part, you agree that this document remains fully in force in every other respect, and that any amount we owe is reduced by everything you have already received through the Platform.

Privacy Policy

This Part explains how we collect, use, share, and protect personal information. It applies to every Ardia Pro app and site.

6.1 Summary

• —We collect what you give us, what is created when you use the Platform (like location and job activity), and a little from trusted partners (like mapping and background-check providers).
• —We use it to run the Platform, connect drivers with technicians and shops, keep the Platform safe, meet legal duties, and improve our features including AI.
• —We do not sell personal information, and we do not share it for targeted advertising.
• —We share with other users when a job needs it, with service providers who work for us, and when the law requires it.
• —You have rights over your information. See 6.10 for the United States and 6.11 for India.

6.2 What we collect

You give us

• —Account and profile — name, email, phone, password, profile photo, role, emergency contact.
• —Identity and eligibility documents — driver's licence, government ID, insurance documents, professional certifications; for businesses, entity type, DOT/MC numbers, EIN, state licence and insurance details.
• —Vehicle and equipment — make, model, year, VIN, plate, photos, tools.
• —Job and service — requests, issue descriptions, photos, quotes, invoices, receipts, ratings, reviews, tips, disputes.
• —Payment-related — subscription and billing details. Card numbers are handled by our payment or app-store providers; we do not store full card numbers. Payment between users happens off-platform, so we never see those details.
• —Communications — in-app chat messages, and messages to support.
• —Voice input — if you use voice request, your device turns speech into text. We receive the text, not the audio. The audio is handled by your device's speech service and is not stored by us.

Created when you use the Platform

• —Location — real-time device location and trip/route data, when you allow it. See 6.4.
• —Telematics — for fleets that connect a supported provider (currently Samsara), vehicle data such as odometer readings and status.
• —Usage and device — IP address, device type and OS, app version, identifiers, logs, in-app activity, crash and error logs, diagnostics.
• —Local storage on our web apps, for essential functions only — see 6.13.

From third parties

• —Background-check reports on technicians, if and when we run one through a consumer reporting agency, with your consent.
• —Public and commercial sources, such as FMCSA motor-carrier records.
• —Mapping and places data, from providers such as Google.

We do not intentionally collect Social Security numbers or full financial account numbers through the Platform, except where a background-check or verification process requires it and you supply it directly to that provider.

6.3 Why we use it

To create and manage your account; verify identity and eligibility; run background and motor-carrier checks; match drivers and fleets with technicians and shops; run dispatch, bidding, and jobs from request to completion including OTP verification; show live location to the right people during a job; provide chat, notifications, receipts, ratings, and dispute records; provide and improve our AI assistant and, where enabled, AI photo analysis; process subscriptions and platform fees; keep the Platform safe and detect fraud and abuse; provide support; meet legal, tax, safety, and compliance duties; send service messages and, where allowed, marketing you can opt out of; and analyse and improve the Platform, including with aggregated or de-identified data.

6.4 Location in detail

Location is central to how the Platform works. With your permission we collect device location to: match drivers with nearby technicians and shops; share real-time location between matched parties during an active job; power trips, routes, ETAs, and any public share link you create; and give operational visibility to a fleet or shop you belong to.

You can turn location permission on or off in your device and app settings. Turning it off limits or disables location features. We may also derive approximate location from your IP address.

Public share links: anyone holding a link you create can see the shared trip information until you stop sharing. Sharing that link is your decision and your responsibility.

6.5 How we share

We do not sell personal information, and we do not share it for cross-context behavioral (targeted) advertising.

• —With other users, to make the Platform work. A driver's request details and location go to a matched technician; a technician's profile, rating, and location go to the driver; a business can see its own drivers, technicians, jobs, and vehicles.
• —With service providers who work for us, under contracts limiting their use of the data to serving us — cloud hosting and storage (AWS), authentication (AWS Cognito), mapping and places (Google), push notifications (AWS SNS), telematics providers you connect (such as Samsara), a consumer reporting agency if we run a background check, a text-messaging provider if you opt in, and payment providers when enabled.
• —For legal and safety reasons — to comply with law, a subpoena, or other legal process; to enforce this document; to protect the rights, property, or safety of Ardia Pro, our users, or others; and to prevent fraud or harm.
• —In a business transfer — a merger, acquisition, financing, or sale of assets, subject to this Part.
• —With your consent, or at your direction.
• —Aggregated or de-identified data that cannot reasonably identify you.

6.6 AI and your data

When you use the AI assistant, your messages are processed by our cloud AI service (AWS Bedrock) to generate a response. Where photo analysis is enabled, AI may analyse photos submitted for a job. We also use automated systems to help match requests with technicians. We apply reasonable measures to protect your information in these features. AI output can be wrong and is not professional advice — see 3.5.

6.7 Security

We use technical, administrative, and physical safeguards: encryption in transit (TLS/HTTPS), encryption at rest for our database, access controls, and secure authentication (AWS Cognito). Physical security of our servers is provided by AWS.

No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security. If a breach affects you, we will notify you as the law requires.

6.8 How long we keep it

We keep personal information while your account is active and for a reasonable time after, and longer where we need it to keep job, settlement, tax, and dispute records; meet legal, safety, and compliance duties including FCRA and FMCSA records; resolve disputes; and enforce our agreements. When we no longer need it, we delete or de-identify it.

6.9 Your choices

• —Access and update most account and profile information in the app.
• —Delete your account — request it in the app or email info@ardiapro.com. Some information may be kept where the law allows or requires (6.8).
• —Location — turn the permission on or off in your device and app settings.
• —Notifications — manage push and in-app notifications in settings. If you opt in to texts, reply STOP to opt out. Use the unsubscribe link for marketing email.

6.10 Your United States privacy rights

Depending on where you live, US state privacy laws — the California Consumer Privacy Act as amended by the CPRA, and similar laws in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and other states — may give you the right to:

• —know and access the personal information we hold and how we use and share it;
• —correct inaccurate personal information;
• —delete personal information we hold about you;
• —portability — get a copy of certain information in a usable format;
• —opt out of the sale or sharing of personal information and of certain profiling. We do not sell or share for targeted advertising; if that ever changes we will provide the opt-out the law requires;
• —limit the use of sensitive personal information to what is needed to provide the Platform; and
• —non-discrimination — we will not treat you worse for using your rights.

Categories. The information we collect maps to the statutory categories: identifiers, contact and account data, commercial information (jobs, subscriptions), geolocation, audio and visual information (voice, photos), professional information, internet and usage activity, and inferences. We collect these for the purposes in 6.3 and share them with the recipients in 6.5.

Using your rights. Email info@ardiapro.com or use the in-app tools. We verify a request before acting on it, usually by confirming control of your account, and respond within the time the law requires — generally 45 days under the CCPA/CPRA, with an extension where allowed. You may use an authorized agent where the law allows; we may ask that agent for proof.

Shine the Light. California residents may ask once a year about personal information shared with third parties for their own direct marketing. We share none.

Appeals. If we deny a request and your state law gives an appeal right, reply to our decision or email info@ardiapro.com.

6.11 Your India privacy rights (DPDP Act, 2023)

Where you are in India, we act as a Data Fiduciary for your personal data under the Digital Personal Data Protection Act, 2023 ("DPDP Act"), and we handle sensitive personal data in line with the Information Technology Act, 2000 and the SPDI Rules, 2011.

Notice and consent. This Part is your notice under section 5 of the DPDP Act. It tells you what personal data we process, why, how to exercise your rights, and how to complain. By creating an account you give consent for the purposes in 6.3. Where we process without consent, we do so only for a legitimate use the Act permits — such as complying with law, or responding to a medical or safety emergency.

Your rights as a Data Principal. You may:

• —access a summary of the personal data we process about you, and of the Data Fiduciaries and Processors it has been shared with;
• —correct, complete, update, or erase your personal data — we will erase it unless keeping it is required for a specified purpose or by law;
• —withdraw consent at any time, as easily as you gave it. Withdrawal does not affect processing done before it, and may mean we can no longer provide parts of the Platform;
• —nominate another person to exercise your rights if you die or become incapable; and
• —complain — see the Grievance Officer below, and then to the Data Protection Board of India if you are not satisfied.

Your duties as a Data Principal. The DPDP Act requires you to give authentic information, not to impersonate anyone, not to suppress material information, and not to file a false or frivolous complaint. Breaching these duties carries a penalty under the Act that falls on you, not on us.

Grievance Officer. For any complaint about personal data or about content on the Platform:

We acknowledge a complaint within 24 hours and resolve it within 15 days, or within the shorter period the law requires for a specific category of complaint. This is also our grievance contact under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

Transfer outside India. The Platform is hosted in the United States. If you use it from India, your personal data is transferred to and processed in the United States. We do not transfer personal data to any country the Central Government has restricted by notification under section 16 of the DPDP Act.

Children. The Platform is for users aged 18 and over. We do not knowingly process the personal data of a child under 18 in India, and we do not undertake tracking, behavioural monitoring, or targeted advertising directed at children.

6.12 Children

The Platform is for business and commercial use and is not directed to children. You must be at least 18 to use it. We do not knowingly collect personal information from anyone under 13 in the United States, or from anyone under 18 in India. If we learn we have, we delete it. If you believe a child gave us information, email info@ardiapro.com.

6.13 Cookies and local storage

Our web apps use browser local storage and session storage for essential functions only — keeping you signed in, holding your session, and remembering your settings. We also use strictly necessary cookies where a feature needs one.

We do not use third-party analytics or advertising trackers, and we do not build advertising profiles. Because we run no non-essential trackers, we show no consent banner. If we ever add analytics or advertising, we will update this document and add the consent controls and Global Privacy Control handling the law requires before switching them on.

You can clear local storage and block cookies in your browser settings. Doing so will sign you out and may break parts of the web apps.

6.14 Messages we send

We send service messages needed to run the Platform — verification codes, job alerts, account notices — by email and in-app, and by text if you opt in. These are not marketing. You cannot fully opt out of them while you hold an account, though you can turn off some notification types in settings. For marketing email, use the unsubscribe link. We follow the CAN-SPAM Act and the TCPA. See 9.3.

6.15 Where your data lives

We are based in and operate the Platform from the United States, and we store and process personal information there. If you access the Platform from anywhere else, you understand your information is processed in the United States.

Disclaimers, liability, and your responsibility

7.1 The Platform is provided "as is"

To the fullest extent allowed by law:

• —the Platform and everything on it are provided "as is" and "as available," without warranty of any kind, express or implied. We disclaim the implied warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, and non-infringement;
• —we do not warrant that the Platform will be uninterrupted, secure, error-free, or available at any time, that any match will be made, or that any information — estimates, ETAs, AI output, ratings, verification status, telematics data — is accurate, current, or reliable; and
• —we are not responsible for the acts or omissions of any user, including any technician, shop, driver, fleet, or broker, or for any service performed or not performed, any vehicle, any part, or any injury, damage, delay, or loss arising from a connection made through the Platform.

Some states and countries do not allow certain warranty exclusions, so parts of this section may not apply to you.

7.2 Limitation of liability

To the fullest extent allowed by law:

• —we will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for lost profits, lost revenue, lost data, lost business, business interruption, vehicle downtime, cargo loss, personal injury, or property damage, arising out of or relating to the Platform or this document, even if we were told such damages were possible; and
• —our total liability for all claims relating to the Platform or this document will not exceed the greater of (a) the total fees you paid us in the 12 months before the event giving rise to the claim, or (b) US $100.

These limits apply whatever the legal theory — contract, tort, statute, or otherwise — and even if a limited remedy fails its essential purpose. Some states and countries do not allow some of these limits, so parts of this section may not apply to you.

7.3 Your indemnity

To the extent allowed by law, you will defend, indemnify, and hold harmless Ardia Pro and its officers, directors, employees, and agents from any claim, loss, liability, penalty, and expense — including reasonable legal fees — arising from: (a) your use of the Platform; (b) Your Content; (c) your breach of this document or of law; or (d) your dealings with any other user, including any service you request, provide, or receive.

7.4 What this Part does not do

Nothing in this document limits liability that the law does not allow us to limit — including liability for our own fraud, or for death or personal injury caused by our own negligence where the applicable law forbids exclusion. Nothing in this document waives or limits your data-protection rights under 6.10 or 6.11, or our duties as a controller or Data Fiduciary. Those duties sit with us and are not disclaimed.

Disputes, arbitration, and governing law

Read this Part carefully. It affects your legal rights.

8.1 Talk to us first

Before starting arbitration, you agree to try to resolve the dispute informally by emailing info@ardiapro.com with a description of the problem and the relief you want. We will try to resolve it for at least 60 days.

8.2 Binding individual arbitration

If we cannot resolve it informally, you and Ardia Pro agree that any dispute, claim, or controversy arising out of or relating to this document or the Platform will be resolved by binding individual arbitration, not in court, except as stated below. The Federal Arbitration Act governs the interpretation and enforcement of this Part.

Arbitration will be run by the American Arbitration Association under its Consumer Arbitration Rules — or its Commercial Rules where you use the Platform for a business — as those rules stand when arbitration begins. It may take place in the county where you live, or by phone, video, or documents, as the rules allow. The arbitrator decides the dispute and may award the same individual relief a court could.

8.3 No class actions, no jury

You and Ardia Pro each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative action. The arbitrator may not combine more than one person's claims and may not preside over a class or representative proceeding. You and Ardia Pro also waive the right to a jury trial. If this waiver is found unenforceable as to a particular claim, that claim — and only that claim — goes to court, not arbitration.

8.4 Small claims

Either party may instead bring an individual claim in a small-claims court, if it qualifies.

8.5 Your right to opt out

You can opt out of this arbitration and class-action waiver. Email info@ardiapro.com within 30 days of first accepting this document, with your name, your account email, and a clear statement that you want to opt out of arbitration. If you opt out, disputes go to court under 8.6. Opting out changes nothing else in this document.

8.6 Governing law and venue

This document and any dispute relating to it or to the Platform are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. For any dispute not subject to arbitration — including a dispute about this Part where a court must decide it — you and Ardia Pro agree to the exclusive jurisdiction of the state and federal courts in Delaware, and consent to personal jurisdiction there.

This choice of law does not override:

• —mandatory consumer-protection or worker-classification law of the state where you live or work that applies to you regardless of this clause; or
• —the mandatory jurisdiction of the Data Protection Board of India and Indian courts over a complaint under the DPDP Act by a Data Principal in India.

Other notices

9.1 Copyright and DMCA

We respect copyright and will remove infringing material. To report infringement, email info@ardiapro.com with the subject "DMCA Notice" and include: your signature (physical or electronic); identification of the copyrighted work; identification of the material you say infringes, with enough detail to find it; your contact details; a statement that you believe in good faith the use is not authorized; and a statement, under penalty of perjury, that the information is accurate and you are authorized to act.

We may remove the material and notify the user who posted it, who may send a counter-notice with the same elements. We terminate the accounts of repeat infringers.

9.2 Electronic records and signatures (E-SIGN)

By using the Platform you consent to receive this document, notices, disclosures, receipts, invoices, and other records electronically — in the app, by email, or on our website — and to sign electronically. Your electronic signature, including tapping "I agree," accepting a job, or entering an OTP, has the same legal effect as a handwritten one under the US E-SIGN Act and UETA, and is a valid electronic record under the Indian Information Technology Act, 2000.

You need a device with an internet connection, a current browser or app version, and a working email address. You may withdraw this consent or ask for a paper copy by emailing info@ardiapro.com; withdrawing it means you can no longer use the Platform.

9.3 Text messages

Text messaging is opt-in. If you opt in, you consent to receive automated service texts — verification codes, job alerts, account notices — at the number you give us. Consent is not a condition of any purchase. Message and data rates may apply, and frequency varies. Reply STOP to opt out, HELP for help. Carriers are not liable for delayed or undelivered messages.

Today, verification codes and account notices are sent by email and in-app. We will not text you unless and until you opt in.

9.4 Background checks

Where we run a background check on a technician, we do so through a consumer reporting agency, only with your written authorization, and in line with the Fair Credit Reporting Act. You will receive a standalone disclosure and authorization before any check, and, if we take adverse action based on a report, the pre-adverse and adverse-action notices the FCRA requires, with a copy of the report and a summary of your rights.

A completed check is a point-in-time result. See 3.1.

Changes, termination, and contact

10.1 Changes

We may update this document. For a material change we will take reasonable steps to tell you — posting the updated document with a new "Last updated" date, or an in-app or email notice. Changes take effect when posted unless we say otherwise. If you keep using the Platform after a change takes effect, you accept it. If you do not agree, stop using the Platform and close your account.

10.2 Suspension and termination

You may stop using the Platform at any time and close your account in the app or by contacting us. We may suspend or end your access, with or without notice, if you break this document or the law, or to protect the Platform or other users. When access ends: the licences we gave you end; you must stop using the Platform; and the Parts that by their nature should survive — including 2.5, 3.4, 3.7, 3.9, 5.4, 6.8, 7, and 8 — survive.

10.3 General

• —Entire agreement. This document is the entire agreement between you and us about the Platform, and replaces every earlier agreement, policy, or document on the subject.
• —Assignment. You may not assign this document without our consent. We may assign it, for example in a merger or sale.
• —Severability. If any part is unenforceable, the rest stays in force.
• —No waiver. Not enforcing a right is not waiving it.
• —Force majeure. We are not responsible for delay or failure caused by events beyond our reasonable control.
• —Notices. We may give notice through the Platform or by email. Reach us at info@ardiapro.com.
• —Relationship. Nothing here makes us partners, joint venturers, employer and employee, or agents of each other.
• —Language. This document is written in English. Any translation is for convenience; the English text controls.

10.4 Contact

Ardia Pro is operated by Nomisma LLC, a Wyoming limited liability company — a Nomisma company.

This document is effective August 6, 2026 and supersedes all Ardia Pro legal documents dated July 15, 2026.